Terms and Conditions

1. Owner details

Owner

Ignacio Muñoz Ramírez

Trade name

Don Bananza

Tax ID (NIF)

43839941D

Legal form

Autónomo

Address

Avenida Juan Carlos I, 30, 38612 Granadilla de Abona, Santa Cruz de Tenerife, España

Email

Donbananzadistribuciones@gmail.com

2. B2B scope

The platform is intended exclusively for companies, self-employed professionals, shops and trade customers. By registering or placing an order, the customer declares that they are acting within the scope of their business activity and not as a final consumer.

Don Bananza may request documentation to verify the business activity, including tax ID (NIF/CIF), tax details, billing address and any reasonable information needed to validate the account.

3. Catalogue, prices and availability

• Wholesale prices are only available to approved customers.
• Prices are shown in euros and may be displayed excluding taxes until the final order summary.
• Imported products may be subject to changes in stock, cost, exchange rate and availability at source.
• In the event of an obvious error in price, stock or description, Don Bananza may correct it before confirming the order.

The order submitted by the customer is considered a purchase request. The sale is confirmed when Don Bananza validates availability, terms and payment.

4. Orders and confirmation

1. The customer adds products to the cart and submits the order request.
2. Don Bananza reviews stock, quantities, prices, taxes and logistics conditions.
3. Where appropriate, a proposal, payment delivery note (albarán) or order confirmation is sent.
4. The invoice is issued when appropriate according to the order status and the payment received.

Any change in quantities, prices or availability will be communicated to the customer before proceeding.

5. Payment and invoicing

The main payment method is bank transfer. The current payment details are shown on the corresponding delivery note, invoice or payment screen. Other methods may also be enabled if available.

Orders are prepared once payment has been confirmed, unless expressly agreed otherwise. Invoices and documents issued will be kept for the applicable statutory periods.

6. Shipping, incidents and returns

• Delivery times are estimates and may vary due to transport, customs, public holidays or causes beyond our control.
• The customer must inspect the package upon receipt and report any damage or errors as soon as possible.
• Returns of opened, handled, unsealed or customised products are not accepted, except in the case of a defect or an error attributable to us.
• In B2B relationships, the right of withdrawal that applies to final consumers does not apply.

Incidents must be reported to Donbananzadistribuciones@gmail.com, stating the order number, a description and photographs where appropriate.

7. Account use and liability

The customer is responsible for keeping their details up to date, safeguarding their credentials and using the platform properly. Don Bananza may suspend accounts for non-payment, fraud, misuse or serious breach of these terms.

Don Bananza's liability, where applicable, shall be limited to the amount of the affected order, except where mandatory law provides otherwise.

8. Intellectual property and trademarks

Third-party trademarks and names, such as Pokemon, One Piece, Dragon Ball or others, belong to their respective owners. Don Bananza acts as an independent distributor of collectibles and TCG products.

9. Data protection

The processing of personal data is described in the Privacy Policy. The customer may request information, rectification, account closure or erasure by writing to Donbananzadistribuciones@gmail.com.

10. Governing law and jurisdiction

These terms are governed by Spanish law. For any dispute arising from the commercial relationship, the parties submit to the courts and tribunals that have jurisdiction under the applicable regulations.