Shipping and Returns
Last updated: 25 September 2026
This English translation is provided for information purposes. In case of discrepancy, the Spanish version prevails.
1. Delivery Times
At Don Bananza, we strive to process orders as quickly as possible.
Processing
We prepare the order once payment and availability have been confirmed.
Canary Islands
Secure shipping; estimated delivery time depends on the island and the carrier.
Mainland Spain
Estimated delivery time confirmed according to destination and availability.
2. Shipping Costs
Shipping costs are calculated automatically in the cart based on weight and destination. We offer free shipping on orders above a certain amount depending on the zone.
3. Returns Policy
Important - TCG Products:
Due to the nature of collectible products and card games, returns of opened, unsealed or handled products are NOT accepted.
Returns will only be accepted in the event of:
📧Handling of Incidents
Send an email to Donbananzadistribuciones@gmail.com stating:
- → Order number
- → Description of the problem
- → Photographs of the product and packaging
📍Returns Address
Ignacio Muñoz Ramírez (Don Bananza)
Avenida Juan Carlos I, 30
38612 - Granadilla de Abona, Santa Cruz de Tenerife
España